Effective Date: 17-Oct-2024

At Welbelle, your privacy is a top priority. We are committed to safeguarding the personal information you share with us and being transparent about how we collect, use, and protect your data. This Privacy Policy outlines your rights under the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws in the United States. By using our website or services, you agree to this policy.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Place an order
  • Subscribe to our newsletter
  • Contact our customer support team
  • Engage with our website (e.g., cookies, IP address tracking)

The types of information we collect include:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, payment information.
  • Order Information: Details about the products you purchase, your order history, and transaction information.
  • Device Information: IP address, browser type, and browsing data collected via cookies or similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including shipping and payment processing.
  • To communicate with you about your orders, account, or customer support inquiries.
  • To improve your shopping experience by personalizing content and product recommendations.
  • To send promotional offers and marketing communications, with your consent.
  • To analyze website performance and trends, enhancing security and troubleshooting.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with third parties in the following instances:

  • Service Providers: We use third-party companies to assist in fulfilling orders, processing payments, shipping, and email communications.
  • Compliance with Laws: We may disclose your personal information to comply with legal obligations, enforce our policies, or respond to lawful requests from public authorities.

4. Your Rights

You have specific rights regarding your personal information, which vary depending on your location:

GDPR Rights (For EU/EEA Residents)

  • Access and Portability: You can request access to your personal data and obtain a copy in a structured format.
  • Rectification: You have the right to request corrections to any inaccurate or incomplete personal information.
  • Erasure: You may request the deletion of your personal data under certain circumstances.
  • Objection and Restriction: You can object to the processing of your data or request we limit its use.
  • Withdraw Consent: You can withdraw consent for marketing communications at any time.

CCPA Rights (For California Residents)

  • Right to Know: You have the right to request details about the personal information we have collected, including the categories of data, the sources, and the purposes for collection.
  • Right to Delete: You may request the deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt out of the sale of your personal information (note: Welbelle does not sell personal data).

To exercise any of these rights, please contact us at support@welbelle.com.. We will respond to your request within the timeframe required by applicable law.

5. Data Security

We implement a variety of security measures to protect your personal data, including encryption, secure servers, and limited access to sensitive information. While we strive to safeguard your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Ensure functionality of the website
  • Analyze website traffic and usage
  • Personalize your shopping experience

You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

7. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children. If we discover that we have inadvertently gathered data from a child under 13, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

We are here to ensure your privacy is respected and protected, and we will respond to all inquiries as quickly as possible.